New Customer

Welcome — here's how to start.

A short guide for first-time orders — how to get started, whether to create an account, and what to expect once your print is on its way.

First Time Ordering?

Welcome to Redcliffe Imaging.

Thank you for considering us for your fine art printing. We're a small, employee-owned studio in Bristol, and we've been producing giclée prints for artists, photographers, galleries and publishers since 1996.

Whether you're printing a single test piece or a full edition, the order flow is the same — and it's quicker than it looks. Two short steps and you're in the artstore ready to upload.

Getting Started

Two steps to start your order.

01 Start Your Order

Click Start Your Order.

At the top of every page on our site, you'll see a Start Your Order button. Click it to enter our artstore, where you'll be able to upload your image, choose your paper, set your print size, and checkout.

There's no account required to browse — you'll only be asked to identify yourself when you're ready to place the order.

The Redcliffe Imaging homepage with the Start Your Order button highlighted at the top of the navigation
02 Account or Guest

Choose how you'd like to check out.

When you reach checkout you'll have two options: create an account (recommended for anyone who might print with us again), or continue as a guest.

An account takes just a moment to set up and saves you time on every future order. We explain the difference in full below.

Sign-in screen with the Create an account button highlighted for new customers
Account or Guest

Which option is right for you?

Both routes get you the same fine art print. An account just makes everything easier the second, third, and tenth time round.

Quick & Simple

Continue as guest

Fine for a one-off order — but a few things won't carry forward.

  • No account required — start ordering straight away
  • No saved file gallery for future orders
  • No record of your order history in the artstore
  • Files won't be available to reorder from next time
  • You'll re-enter your delivery details each time you order
What You Can Count On

Three things we promise every new customer.

100% guarantee

If your print isn't right, we'll put it right. Simple as that — read our full returns policy.

Free file check

Not sure if your file is ready to print? Send it over first — our free file check is honest and obligation-free.

Helpful people

A real human answers the phone. If you need advice, call Thomas on 0117 952 0105 — we're a Bristol studio, not a call centre.

Ready to start your first print?

Head to the artstore, upload your image, and pick your paper. If you'd rather talk it through before you commit, we're on the phone.